Dental Equipment Servicing, calls for 100% expertise…

In dental practices across the UK, the smooth operation of equipment is vital for providing high-quality care to patients. However, breakdowns can occur, causing inconvenience, delays, and potential loss of revenue.

Here are 10 common causes of dental equipment breakdowns:

Lack of Regular Maintenance

One of the primary reasons for dental equipment failure is the absence of a stringent maintenance schedule. Dental devices, whether it’s an autoclave, dental chair, or X-ray machine, require regular check-ups to ensure they function optimally. Failure to adhere to maintenance protocols can lead to unexpected breakdowns and costly repairs. Establishing a routine maintenance schedule with a professional service like Anglian Dental can prevent small issues from becoming major problems.

Improper Use of Equipment

Dental equipment is designed for specific tasks and using it improperly can lead to rapid wear and tear. For instance, overloading autoclaves beyond their capacity or using dental handpieces at incorrect speeds can significantly diminish their lifespan. Training all staff on the correct usage of each piece of equipment is essential. This training should include not only the correct operation but also the limitations and care instructions for each device.

Power Supply Issues

Voltage fluctuations and improper power supply are common culprits behind equipment malfunction. Sensitive dental equipment, like digital imaging devices, require stable power inputs to function correctly. Installing voltage stabilisers or uninterruptible power supplies (UPS) can safeguard against power surges and ensure that your equipment remains operational and free from electrical damage.

Wear and Tear

Regular use of dental equipment inevitably leads to wear and tear. Components such as bearings in handpieces, seals in sterilisers, and valves in dental chairs wear out over time and need replacement. Recognising the signs of wear and addressing them during routine maintenance checks can prevent sudden failures.

Poor Installation and Setup

Incorrect installation of dental equipment can lead to a host of problems, ranging from operational inefficiency to complete breakdown. Ensuring that all equipment is installed by certified professionals is crucial. Moreover, periodic reviews of the installation setups can help catch any misalignments or adjustments that might be needed as the equipment ages.

Environmental Factors

The environment in which dental equipment operates can significantly affect its longevity and functionality. For example, high humidity can cause corrosion in metal components, while excessive dust can clog filters and vents. Maintaining an optimal environment in your practice—controlling temperature, humidity, and cleanliness—can extend the life of your equipment.

Software and Firmware Issues

With the increasing reliance on digital technology in dental practices, software and firmware issues are becoming more common. Regular updates are essential to keep software running smoothly and to protect against vulnerabilities. It’s important to have a reliable IT support system that can promptly address these issues to prevent interruptions in service.

User Error

User error remains a significant factor in equipment breakdown. This can range from incorrect settings on machines to mishandling during operation. Continuous training and refresher courses for all staff members can reduce the risk of user-induced errors.

Lack of Professional Servicing

While in-house checks and maintenance are vital, professional servicing is equally important. Anglian Dental specialise in the comprehensive servicing of dental equipment, offering expertise that goes beyond routine care. Regular professional servicing ensures that all aspects of equipment maintenance, from mechanical to software components, are both thoroughly addressed and give you total peace of mind that allows you to focus 100% on your patients!

Manufacturer Defects

Although less common, manufacturer defects can also lead to equipment failure. Working with reputable suppliers and manufacturers ensures that you receive high-quality equipment with good after-sales support. In the event of a defect, prompt action and warranty claims can mitigate the impact on your practice.

Preventive Measures

To minimise the risk of breakdowns, consider implementing the following preventive measures:

  • Establish a Maintenance Schedule: Regular dental equipment maintenance is the most effective way to prevent equipment failures. Ensure that all equipment undergoes periodic checks and servicing.
  • Train Staff Regularly: Ongoing training for all team members on the proper use and care of equipment can significantly reduce breakdowns due to user error.
  • Invest in Quality: Choose high-quality equipment from reputable manufacturers. Higher initial investments can lead to lower long-term costs due to reduced breakdowns and lesser need for repairs.
  • Seek Professional Help: Engage with professionals for installation, major repairs, and regular servicing. Anglian Dental offer specialised services that can significantly extend the life of your dental equipment.
  • Update Systems: Keep all software up-to-date and ensure that digital equipment is compatible with the latest technologies.


Understanding and addressing the common causes of dental equipment breakdowns is key to running a successful dental practice. By taking proactive steps to maintain and care for your equipment, you can ensure minimal downtime and provide the best possible care to your patients. Remember, the health of your equipment directly impacts the health of your patients, making it imperative to keep your dental tools in prime working condition.

Call For 100% Expertise

Anglian Dental have a team of highly qualified dental engineers available to repair and service your dental equipment.

Simply give us a call at 01763 849990 and we’ll organise a convenient time to visit.